Custom Preference Centre

Custom Preference Centre

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If you're looking for your contact preference centre to do something a little bit different, that isn't possible with either a default or custom dotmailer preference centre, then the Custom Technical Solutions team can evaluate your requirements and see what we can offer as a solution.

From allowing your contacts to update their preferences in multiple dotmailer accounts, to changing how your preference centre looks and operates for each contact depending on their membership level, we can offer a wide-range of functionality that goes beyond the capabilities of your average preference centre!

What you get
  • A review of your requirements by a dotmailer Business Analyst
  • Production of a scope of work by a dotmailer Business Analyst
  • A bespoke preference centre design from the dotmailer Creative Studio
  • Building and testing of the custom preference centre functionality by a dotmailer developer
  • A dotmailer Project Manager to organise and oversee the delivery of the custom preference centre project
  • Ongoing support and maintenance for the preference centre
What we'll need from you
  • Before selecting this product, make sure you have discussed your needs with your dotmailer Account Manager
  • An understanding of your business requirements
  • Your availability for a scoping call
Things to know and caveats
  • Can be delivered by conference call, email or face to face (travel time may apply
  • Following review of your requirements, it may not be possible for dotmailer to produce a viable custom preference centre solution
  • Preference centres must be linked to from your email campaigns using the specific URL provided by dotmailer
  • Preference centres will be hosted by dotmailer on a branded domain
  • Unsubscribes processed through the custom preference centre cannot be reported at campaign level, only account level
  • Any alterations or additions to the signed off scope at build stage will incur extra cost